From Bulgaria

Effective Date: 13.08.2025

Last Updated: 13.08.2025

At Sidiora, we are committed to protecting your

privacy. This Privacy Policy explains how we collect, use, store, and protect

your personal data when you access or use the Sidiora B2B Hotel Booking

Platform (“Platform”).

By accessing or using the Platform, you consent to the

practices described in this Privacy Policy.

1. Who We Are

Sidiora is a B2B hospitality solutions provider

specializing in exclusive hotel booking services for verified business

partners.

For any privacy-related questions, contact us at:

hello@sidiora.com

+359 895 08 57 08

2. What Data We Collect

We collect and process only the data necessary for providing

our services, including:

Contact Information: Name, company name, email address, phone number

Login

Credentials: Username, password

Booking Information: Guest names, dates of stay, hotel preferences

Billing Data: Company billing details, VAT number, payment status

Usage Data: IP address, browser type, access logs, activity within the platform

3. How We Use Your Data

We use your personal data to:

Provide access to the platform and booking services

Process and manage hotel reservations

Issue invoices and manage payments

Communicate with you about your bookings or account

Monitor system performance and prevent misuse

Comply with legal and financial regulations

We do not use your data for marketing unless you

explicitly opt in.

4. Legal Basis for Processing

We process your data based on:

Contractual necessity – to fulfill our obligations related to bookings and platform use

Legal compliance – for invoicing, taxation, and record-keeping

Legitimate interest – for fraud prevention, service improvement, and security

5. Data Sharing

We may share your data with:

Hotels and other travel providers – strictly for processing your bookings

Payment processors

IT and cloud service providers – for secure hosting and maintenance

Regulatory bodies – if required by law or for tax compliance

We do not sell or rent your data to third parties.

6. Data Retention

We retain personal and booking data only as long as

necessary to:

Fulfill our services

Comply with legal, accounting, and regulatory obligations

Defend against potential disputes

7. Security Measures

We implement technical and organizational measures to protect your data, including:

Encrypted transmission (HTTPS/SSL)

Access controls and unique login codes

Firewalls and intrusion detection systems

Secure data storage and backups

8. Your Rights

You have the right to:

Request access to your personal data

Request correction or deletion of inaccurate data

Object to processing under certain conditions

Lodge a complaint with a data protection authority (e.g., GDPR in the EU)

To exercise your rights, contact us at legal@sidiora.com.

9. Cookies and Tracking

The Platform uses essential cookies only for security

and login session functionality. No tracking or advertising cookies are used.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates

will be posted on this page with a revised effective date.

By using the Sidiora B2B Platform, you confirm that you

have read and understood this Privacy Policy.